Last updated
June 2, 2026.
Information we collect
We collect account information such as your name, email address, login credentials, and business details. We also store the records you create in VendOS, including customers, inventory, orders, credit entries, dispatch records, receipts, and pasted message content.
If you subscribe to a paid plan, payment details may be processed by our payment provider. VendOS may receive billing status, plan, and transaction metadata, but not full card details.
How we use information
We use information to run the product, authenticate users, show business dashboards, process orders, manage inventory, track credit, support dispatch, generate receipts, provide customer support, and improve VendOS.
Customer information
Customer records are stored so your business can manage orders, phone numbers, delivery context, credit balances, and related workflows. You are responsible for telling your customers how their information is used where required by law.
Sharing information
We do not sell your business data. We may share limited information with service providers that help us operate VendOS, such as hosting, analytics, payment, support, or messaging infrastructure.
We may also disclose information if required by law, to protect VendOS, or to prevent fraud or abuse.
Security
We use technical and operational safeguards to protect information. No system is perfectly secure, so you should keep your password private and contact us quickly if you suspect unauthorized access.
Retention
We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain business records. You can contact us to request account or data deletion.
Your choices
You can update many records inside VendOS. For account access, correction, export, or deletion requests, contact support@vendos.run.
Changes
We may update this policy as VendOS changes. If the changes are important, we will take reasonable steps to notify users.